For Direct Primary Care Practices

Give Your Members the Between-Visit Experience They're Paying For

NudgeWell delivers personalized health nudges, AI-powered care guidance, and preventive care routing — white-labeled under your practice brand.

30% of ER visits are non-emergencies (Kaiser/JAMA)
$2,050 avg. cost of an unnecessary ER visit
361 days between visits on a typical DPC plan

Your membership covers 3–4 visits a year. What happens the other 361 days?

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Members default to the ER

Non-emergency issues — a sprained back, a fever, anxiety — send members to the ER because there's no between-visit guidance. Each visit costs the system an average of $2,050.

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Preventive care gaps go unaddressed

Colonoscopies, mammograms, diabetic eye exams — gaps persist between visits with no automated follow-up. Members forget. Care quality suffers.

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Care plan follow-through is low

Members leave appointments with good intentions but zero accountability. Medication adherence, PT exercises, nutrition goals — all fade without a nudge.

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Between-visit engagement is zero

After the visit ends, the relationship ends — until the next calendar event. Members feel abandoned. Your practice loses the retention edge that DPC is supposed to provide.

How NudgeWell bridges the gap between visits

Step 01

AI Nudge Engine

Personalized health reminders sent based on member biometrics, conditions, and care gaps. Automated and white-labeled under your practice name — no staff time required.

Step 02

AI Benefits Coach

24/7 member Q&A answered by the AI Benefits Coach. Members ask about their conditions, benefits, and next steps without calling your office. Staff time: zero.

Step 03

ER Diversion Routing

When members log symptoms or consult the AI coach, the nudge engine surfaces telehealth and urgent care alternatives before they default to the ER.

Step 04

Provider Geo-Matching

Verified local providers — massage, PT, acupuncture, nutrition, mental health — matched to member condition and location. NPPES-verified with carrier directory fallback.

Every diverted ER visit saves ~$2,050 in unnecessary claims

According to JAMA and Kaiser research, roughly 30% of emergency room visits are for conditions that don't require ER-level care. For a DPC or concierge practice, that's a preventable cost — and a member experience failure.

Calculate Your ROI →

Cost Avoidance Estimate

$41,000 / year

200-member practice × 10% ER reduction × $2,050 avg. visit cost

Sources: Kaiser Family Foundation; JAMA Network Open — ER utilization study

Everything your practice needs to own the between-visit gap

Delivered white-labeled under your brand. No "Powered by NudgeWell" visible to members.

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Personalized Nudge Engine

Automated health reminders matched to each member's conditions and care gaps. No manual work from your staff.

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AI Health Coach

24/7 member Q&A — no staff time required. Motivational Interviewing + Tiny Habits methodology keeps members engaged.

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ER Diversion Routing

Surfaces telehealth and urgent care alternatives when members log symptoms or consult the AI coach — before the ER becomes the default.

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Biometric Integration

Google Health Connect signals trigger timely nudges. Activity gaps, low sleep, biometric anomalies — all routed to the right care action.

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White-Label Branding

Delivered under your practice name, your colors, your domain. Members see your brand — not ours.

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Provider Geo-Matching

NPPES-verified providers matched by condition and ZIP. Acupuncture, massage, PT, nutrition, mental health — all covered.

Simple pricing that scales with your panel

No surprise fees. No per-member billing surprises. A flat monthly rate for your entire practice.

Enterprise — Starting at

$299 /mo

White-label · Custom domain · API access · HRIS sync roadmap

Need more? Enterprise+ supports 500–2,000+ member panels at $499/mo.

Book a Demo See Full Pricing

Real outcomes from DPC and concierge practices

[Case study block — DPC practice outcome]

First case study coming soon. If you're a DPC or concierge practice already using NudgeWell, we'd love to share your story →

Frequently Asked Questions

Is NudgeWell HIPAA-compliant?

Yes. NudgeWell operates under a signed Business Associate Agreement (BAA) with Neon (Supabase). PHI fields are encrypted at rest using AES-256-GCM. All read and write access to PHI is logged to an audit trail. Enterprise tier includes a dedicated BAA as part of the onboarding package.

Can NudgeWell be white-labeled under our practice name?

Yes. Enterprise tier includes white-label branding, custom domain, and API access. Members see your practice name, your colors, and your domain — NudgeWell never appears in the member-facing experience.

Does NudgeWell integrate with EHRs?

EHR integration is on the roadmap. Current primary integration is Google Health Connect for biometric signals (activity, sleep, heart rate). NudgeWell also ingests data from carrier benefit APIs and member self-reported conditions. We can discuss your specific EHR in a demo.

How does the ER diversion feature work?

When a member logs symptoms through the AI Benefits Coach or the employee portal, the nudge engine evaluates the symptom category and surfaces telehealth or urgent care alternatives that are covered under their plan. Members see options before the ER becomes the path of least resistance. Non-emergency routing is a nudge — not a medical recommendation.

What does Enterprise pricing include?

$299–$499/mo (tier based on panel size): white-label branding, custom domain, API access, HRIS sync roadmap, AI Benefits Coach, personalized nudge engine, ER diversion routing, biometric integration, and NPPES provider geo-matching. Setup and onboarding included.

Ready to own the 361 days between visits?

Book a 30-minute demo and see how NudgeWell fits into your practice workflow — without disrupting your team.

Book a Demo →